Frequently Asked Questions
Everything you need to know about our premium denim and heritage apparel.
Where does Blue in Green Soho ship from?
All orders are processed and shipped directly from our flagship boutique located in the Soho neighborhood of New York City.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express and UPS. Please note that international customers are responsible for any customs duties or import taxes incurred.
What is your return policy for denim?
We accept returns on unworn, unwashed items with original tags within 14 days of delivery. Please note that customized or hemmed denim is considered final sale and cannot be returned.
Can I have my jeans hemmed by you?
We offer professional chain-stitch hemming services using our vintage Union Special machines. This service is available for both in-store and online purchases.
How do I know which size to order?
Japanese denim sizing can vary significantly. We provide detailed measurement charts for every garment. We recommend comparing these measurements against a similar item you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal.